# 2 accounts problem
**URL:** https://community.aseprite.org/t/2-accounts-problem/28693
**Category:** Help
**Created:** [August 17, 2026, 2:40pm UTC](https://community.aseprite.org/t/2-accounts-problem/28693 "2026-08-17T14:40:00Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@csbarnett1975](https://community.aseprite.org/u/csbarnett1975)
#### Post date: [August 17, 2026, 2:40pm UTC](https://community.aseprite.org/t/2-accounts-problem/28693/1 "2026-08-17T14:40:01Z")
So just curious. I got my download link a while back and that worked fine. Since this new website change I have to go to my email with the purchase verification to get to my account. I have no other way to login to that account. So in order to use this forum I had to create another account. Is this the new thing and my purchase account is just in the wind now?
Thank you,
---
### Author:  [@dacap](https://community.aseprite.org/u/dacap)
#### Post date: [August 17, 2026, 9:57pm UTC](https://community.aseprite.org/t/2-accounts-problem/28693/2 "2026-08-17T21:57:21Z")
Hi @csbarnett1975, actually you have two accounts:
1. For this forum, the one called “csbarnett1975” which is only one associated to post in this forum, and
2. The one associated with your email address in [https://aseprite.org/user](https://aseprite.org/user) to download/access Aseprite updates.
Both accounts are not connected, as many customers don’t create a forum account, and sometimes users that don’t purchase Aseprite need a forum account, i.e. if they are compiling Aseprite from GitHub.
---
### Author:  [@csbarnett1975](https://community.aseprite.org/u/csbarnett1975)
#### Post date: [August 17, 2026, 10:12pm UTC](https://community.aseprite.org/t/2-accounts-problem/28693/3 "2026-08-17T22:12:41Z")
Ok thank you, that clears that up. I was worried that it wasn’tsupposed to be that way.
Thank you for the response