Since our last update, we have made some changes to our privacy policy:
- We are not using Google Analytics anymore
- Changed Elastic Email to Mailgun service to send emails from this forum
- For educational/business licenses: Updated Argentina government privacy policies due to annual audits. This doesn’t apply to end-users that purchased Aseprite from our website, Humble Bundle, itch, Gumroad, or Steam (as end-users are not invoiced directly by us).
-Last modified: July 15, 2020.
+Last modified: September 21, 2023.
This notice describes how Igara Studio S.A., or Igara for short,
collects and uses data about you.
@@ -83,18 +83,18 @@ to you personally.
<a name="account-data"></a>
### Igara collects account data
-Many features of the forum that Igara hosts, require a forum
+Many features of the forum that Igara hosts require a forum
account. For example, the forum requires an account to post and reply
to topics.
To sign up for a forum account, the forum website requires your name,
-a user name, and an e-mail address.
+a user name, and an email address.
Igara uses your account data to identify you on the forum, and to
create pages specific to you, like your profile page. As the forum is
public, Igara publishes your account data.
-Igara uses your e-mail address to:
+Igara uses your email address to:
* notify you about posts and other activity on the forum
* reset your password and help keep your account secure
@@ -140,7 +140,7 @@ for your account. When a forum uses access restrictions that vary by
category, you can choose who will see your post by choosing the
appropriate category.
-Igara website does not respond to the Do Not Track HTTP header.
+The Igara website does not respond to the Do Not Track HTTP header.
<a name="store"></a>
## Where does Igara store data about me?
@@ -152,20 +152,20 @@ Backups are stored
in [Google Cloud Storage](https://cloud.google.com/storage/) coldline
in Europe Union.
-When you send an e-mail to <a href="mailto:support@aseprite.org">support@aseprite.org</a>
+When you send an email to <a href="mailto:support@aseprite.org">support@aseprite.org</a>
address, or <a href="mailto:support@igarastudio.com">support@igarastudio.com</a>,
or a direct message to [@aseprite Twitter account](https://twitter.com/aseprite) or
[Facebook Aseprite account](https://facebook.com/aseprite),
[Zendesk](https://www.zendesk.com/) and
[Google G Suite](https://gsuite.google.com/)
-stores and handles the e-mail communication with their servers.
+stores and handles the email communication with their servers.
Depending on which platform you have used to purchase Aseprite, your
data as a customer will be stored on the server of that specific
platform:
* [Humble Bundle](https://www.humblebundle.com/) (https://www.humblebundle.com/privacy):
- Its the default payment processor on the Website. When you purchase Aseprite
+ It's the default payment processor on the Website. When you purchase Aseprite
from https://www.aseprite.org/download/, you see a
Humble Bundle Widget to make the payment.
* [itch.io](https://itch.io/) (https://itch.io/docs/legal/privacy-policy): An
@@ -174,13 +174,13 @@ platform:
David Capello used to sell Aseprite. If your purchase is between June 2014
and November 2015, your account data is stored in Gumroad.
* [Steam](https://store.steampowered.com/) (https://store.steampowered.com/privacy_agreement/):
- You can purchase Aseprite directly from Steam or redeemed a Steam key from
+ You can purchase Aseprite directly from Steam or redeem a Steam key from
the other websites.
Some other user information might be stored in
-private Google Spreadsheets in different circustances.
+private Google Spreadsheets in different circumstances.
E.g. Customers that have used Gumroad to purchase Aseprite, have their
-information (name and e-mail) stored in a private Google Spreadsheet
+information (name and email) stored in a private Google Spreadsheet
to provide a method to get Steam keys through
[a web form](https://docs.google.com/forms/d/e/1FAIpQLSeK7eqg1--v3xzVyeK4B9adcD5xrox1DG8BL14dYN02a4y1eQ/viewform).
@@ -210,15 +210,15 @@ values format.
To get access to your personal information as a customer, you can
contact Igara (<a href="mailto:privacy@igarastudio.com">privacy@igarastudio.com</a>)
-from the e-mail address that you have used to purchase Aseprite.
+from the email address that you have used to purchase Aseprite.
Generally most of your data as a customer is stored in third-party websites like
[Humble Bundle](https://www.humblebundle.com/), [itch.io](https://itch.io/),
and [Gumroad](https://gumroad.com/) so in case that Igara cannot access
-to your data, Igara will give you directions to ask for your data to these
+your data, Igara will give you directions to ask for your data to these
other websites.
Igara does not request customer data to [Steam](https://store.steampowered.com/).
-In case you are interesting in knowing what data they have about you, you can ask them
+In case you are interested in knowing what data they have about you, you can ask them
directly using [their website](https://help.steampowered.com/en/wizard/HelpWithAccount).
<a name="change-or-erase"></a>
@@ -288,24 +288,22 @@ these services may be used to collect information about your online
activities across different websites. These services are based
in the United States or Canada (e.g. Elastic Email).
-* [Google Analytics](https://www.google.com/analytics/) (https://www.google.com/analytics/terms/):
- Compiles visitor statistics on the website. You can opt
- out of Google Analytics using a [browser extension](https://tools.google.com/dlpage/gaoptout).
* [Zendesk](https://zendesk.com/) (https://www.zendesk.com/company/customers-partners/privacy-policy/):
Provides an interface/storage of support requests that are made via
[support@aseprite.org](mailto:support@aseprite.org),
[@aseprite Twitter account](https://twitter.com/aseprite), and
[Facebook Aseprite account](https://facebook.com/aseprite).
-* [Google G Suite](https://gsuite.google.com/) (https://policies.google.com/privacy):
- Provides e-mail service and data storage for aseprite.org and igarastudio.com domains.
+* [Google Workspace](https://workspace.google.com/) (https://policies.google.com/privacy):
+ Provides email service and data storage for aseprite.org and igarastudio.com domains.
* [Google Cloud Compute Engine](https://cloud.google.com/compute/) (https://policies.google.com/privacy):
Provides hosting for the website.
* [Google Cloud Storage](https://cloud.google.com/storage/) (https://policies.google.com/privacy):
Stores data backups.
-* [Elastic Email](https://elasticemail.com/) (https://elasticemail.com/resources/usage-policies/privacy-policy/):
- Provides a bulk e-mail service to send e-mails from the forum
- about posts, notifications, account registration information,
- community summaries, etc.
+* [Mailgun](https://www.mailgun.com/) (https://www.mailgun.com/legal/privacy-policy/):
+ Provides a bulk email service to send emails from the forum about posts,
+ notifications, account registration information, community
+ summaries, etc. It's also used to send emails to reset passwords
+ for [educational institutions and businesses](#for-educational-institutions-and-businesses-only).
Other individuals and companies may also reuse data about you that
Igara publishes, such as your posts to public forums.
@@ -318,13 +316,21 @@ that entity (a juridical person). In case that you were invoiced
with your personal data, you must know that the invoice is stored
in the following services:
-* [AFIP](http://www.afip.gov.ar/) (https://acn.afip.gob.ar/docs/pol_privacidad.pdf):
+* [AFIP](http://www.afip.gov.ar/) (https://www.afip.gob.ar/avisoLegal/aviso-legal/datos-personales.asp):
Revenue service of Argentina, they store a copy of Igara invoices
that are generated for educational institutions and businesses.
-* [Dropbox](https://www.dropbox.com/) (https://www.dropbox.com/privacy):
- A copy of invoices are stored in Dropbox servers.
-
-Generally this should not apply to you.
+* [Ministry of Economy of Argentina](https://www.economia.gob.ar/en/):
+ Annually the [Secretariat of Industry and Productive Development](https://www.argentina.gob.ar/produccion)
+ might audit Igara internals procedures to validate ISO standards
+ through public universities. In 2023 it will be the
+ [UNSAM](https://unsam.edu.ar/english/), and they can ask for all the
+ invoices of a specific accounting period. You can check
+ [Argentina's government privacy policy](https://www.argentina.gob.ar/terminos-y-condiciones)
+ and ask for details to [auditorialec@produccion.gob.ar](mailto:auditorialec@produccion.gob.ar)
+ and [auditorialec.eeyn@unsam.edu.ar](mailto:auditorialec.eeyn@unsam.edu.ar).
+
+Generally this should not apply to you as an end-user, and it's only
+for educational/business licenses.
<a name="contact"></a>
## How can I contact Igara about privacy?
@@ -336,7 +342,7 @@ You can send questions and complaints to:
<a name="updates"></a>
## How can I find out about changes?
-This version of Igara's privacy policy took effect July 15, 2020.
+This version of Igara's privacy policy took effect September 21, 2023.
Igara will post the next version at https://www.aseprite.org/privacy/.
Igara may change how it announces changes in future versions.